Frequently Asked Questions

Frequently Asked Questions

Find answers to common questions about using MiroCards.

Q: What are Inspiration Points?

Inspiration Points are the virtual credits used in MiroCards. Each card reading session consumes 1 point. New users receive 3 free points upon registration.

Q: How do I purchase more points?

Visit the Pricing page to purchase additional Inspiration Points. We currently offer a Standard Pack with 10 points for $5 USD.

Q: Can I get a refund?

Yes, we offer refunds for unused points. The refund amount is calculated based on remaining points minus a $1 processing fee. Please contact support@mirocards.com for refund requests.

Q: Is my data private?

Yes, your reflection content is private and stored securely. We use industry-standard encryption and security practices. See our Privacy Policy for details.

Q: What AI technology does MiroCards use?

MiroCards uses Google Gemini AI to power the guided reflection dialogue. We are an independent service and not affiliated with Google.

Q: Is MiroCards a fortune-telling service?

No. MiroCards is a self-reflection tool, not fortune-telling. It helps you explore your own thoughts and feelings through symbolic imagery and guided questions.